If the recurring payment for the renewal of your PicSee branded short domain, purchased on the PicSee website, failed to be deducted, your PicSee branded short domain will automatically become invalid.
Because the domain is time-sensitive, please return to PicSee to renew your subscription within 7 days of the payment failure. If the plan has expired and you didn’t renew the subscription, your domain will be released, and all the short links using the domain will become invalid automatically.
How to renew my subscription within 7 days of the payment failure:
1. Click the account on the top right corner, and go to “Settings”.
2. Switch to the “Domains” tab.
3. Find the PicSee branded short domain which became invalid due to the payment failure in the “BSD” section, and click “Resubscribe”.
4. Proceed with the online payment, and the PicSee branded short domain feature will be restored to “activated” within 24 hours after the payment is completed.
Over 7 days after the payment failure:
You are unable to purchase the PicSee branded short domain back. You can only remove the domain from the branded short domain list.