PicSee | Help Center

Account & Branded Short Domain (BSD)

Account & Group

How to sign up?
Cannot log in PicSee website
I didn’t receive a phone verification code
Changing Email address or login methods
Group co-management
How to add and remove member in group?

Paid Account

How to Subscribe
How to adjust your plan or cancel subscription
Corporate purchases & custom quotes
If I need a company tax ID on my invoice, how should I set up the invoice information?
How can I access my invoice after purchase?
Manage your plan and payment history
When can I request a refund?
The reason for paying error
Why does it show 99 (or many) total authorization periods?

BSD Features

What’s the difference between Subdomain and BSD (Branded Short Domain)?
What are the advanced features of the BSD (Branded Short Domain)?
What is BSD (Branded Short Domain) HTTPS feature?
What is the default destination?
What is redirected broken link?
What is binding domain?

BSD Purchase & Billing

What is the branded short domain (BSD) discount coupon?
How to buy PicSee BSD (Branded Short Domain)?
What should I do if the payment for my Initial/Classic plan failed, and I have subscribed to BSD (Branded Short Domain) or advanced features with the coupon?
What should I do if my PicSee BSD (Branded Short Domain) fails to renew the subscription?
What should I do if the advanced features fail to renew the subscription?

BSD Settings

Can I use my existing domain as my BSD (Branded Short Domain)?
Why Isn’t the DNS Taking Effect? Or Why Does the Setup Keep Failing?
Why did my own BSD (Branded Short Domain) become invalid?
Why does the setup fail when I use my own domain?
Why my HTTPS failed to set?
Why my domain has not been approved?
How to verify my domain on Facebook?
Can I remove my BSD (Branded Short Domain)?

Short Link Features

Short link publishing issues

Why choose PicSee? How is it different from Bitly, TinyURL, and reurl?
Cannot shorten the link
Short link not working after publishing
Why does my custom link preview look different on social media?
Why does a warning page appear?

Custom short links

Update destination URL
Edit thumbnails and title of share links
Customize URLs slug
Edit QR Code icon and color
Detect user devices to open App or redirect to App store
What if the short URL slug is already in use?
Why I couldn’t find the domain I want to choose?
How to find and set up Your Facebook, Instagram, or YouTube ID?

Short Link Management

How can I find the short links I created while not logged in?
Short links tags
Search and filter short URLs
Starred links
How to Delete and Restore Short Links
URL Expiration Date setting
Activity Logs
Other link management functions
How to edit or transfer the subdomain?
Why can’t I see my webpage thumbnail on PicSee?
Can I increase the usage of the free plan by deleting short links?

Analytics & Tracking

What data can I see in Links Analytics?
Export URL lists and analytics
How to add UTM parameters to a short link?
What is UTM Forwarding?
How to find my manual UTM parameters in GA4?
How to fix the Unassigned in GA4?
How to add Meta Pixel or GTM to a short link?

Bulk Tools

Chrome Extension
Upload Excel for Bulk Short Link Creation
What is the Short Link API?
Path-based URL Parameters

Beta Features

Shorten Links and View Analytics in ChatGPT
Agent Skill: Integrate Short Links with OpenClaw, Cowork, Antigravity, and Codex
What are PicSee Audience Plans?
AI Suggestions for Link Title and Post Content
Edit GIF preview
UTMTO: Bulk Short Links & Analytics in Google Sheets
SocialVIP: Integrate All Your Links in One Page